Return Policy

Return policy

Thank you for choosing Sweetnight.

We offer a 30-day full refund policy for you , if you are not satisfied with the product, you could return it for free to get your money back within 30 days since you received the goods. In this regard, you can contact our support team to get help for the return process.We will try our best to help you out and never let you lose.

We know the return is not the best solution, might be you will face other problems even from the other stores, we care about your sleeping quality and we would like to offer you the best solution from our sleeping expert to help you out. Meanwhile, don’t forget all of the Sweetnight mattresses come with 10-years warranty,and 3-year warranty offered with Sweetnight pillows. So you can patiently have a try and fall in love with them.

Remember that you are more than welcome to contact us if you need any help.

The return process:

  • Check your Sweetnight.

    The returned product should be in good condition—no drool, stains or mysterious smells which was not belong to original product.

  • Prepare the proof of purchase and the reason of return

    You can send the profile about the evidence of your order and the picture about the reason why you want to have a return(if the reason can be proved by picture.)Then send them to us via support@sweetnight.com

  • Return and take your money back

    We will help you to solve the problem or finish the return process.