Free Shipping Policy
Sweetnight Free Shipping
Free Shipping Details
- 1. The products shown are available in the United States only.
- 2. Orders from remote region will be charged extra fee by FedEx or UPS which depend on the distance from our warehouse to the destination.
- 3. Kindly remind that we offer the 30-day full refund policy for you to report the unsatisfied-quality product,if you would like to return the delivered or delivering product resulted from the other personal reasons ,the extra service fee will be charged.
- 4. The Sweetnight product will be shipped to your door via the United States FedEx Ground® or UPS Ground within one to six days, depending upon the distance from our warehouse to the destination.
Special Order Statement
1.Remote Region Orders
Remote region orders will be charged an extra delivery fee by FedEx or UPS,depending upon the distance to the destination.
Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands or to Military APO/FPO addresses are not in our delivery zone at the moment,but we will have more steps to support these areas soon.
3.Additional Charge Situation
We encourage you to check the address details carefully before you summit the order,if you need to change the address during the delivering or delivered period,the additional service fees would be charged maximum up to $40 per shipment which depend on the specific situations,as well as the return requested by mistaken order.
You have 4 methods to track your package
1. Click on the tracking number in your confirmation email
2. Visit www.sweetnight.com . Click the “Shipping” icon on the top right side of any page and input you shipping number.
1. Log in to your www.sweetnight.com profile
2. Select “Orders” menu
3. Select “View Order Details” for the item you’re looking for and click on the tracking number
1. Contact Customer Service and have your order # ready
2. Talk to our Customer Service Executive or Leave Message via Live Chat