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Most frequent questions and answers
No worry, we back our mattress with quality 10-year limited warranty.
We are confident that this mattress will last longer than usual memory foam mattresses do. In all seriousness, if properly cared for, our mattresses will provide you with years of comfort based on rest.
Sure you will love it.
There is a 100-day return policy for our mattresses. If you are unsatisfied with it and want to ship it back. Just contact us by the email address: email@example.com. We will offer the detail solution to return.
Our manual in the box mentioned clearly about return and warranty, please read it carefully before using.
We only sale mattresses. It doesn’t come with the frame.
We sell this bed, but sorry that it is not available in the US. Our marketing has its sale plan, so once they are available, we will inform you ahead.
If you need it within these days, you can buy this kind of frame in Mathis Brothers Furniture store, West ELM also have very nice, even you could shop from Amazon.com.
And our gel memory foam mattress can be used on box spring, bed foundation/flame or adjust the bed, etc. Even you can place the mattress on the floor directly. Sure you will love it.